Frequently Asked Questions

Yes! We are proud to say we are 100% cruelty free.

Yes! We are 100% paraben-free and sulfate-free.

Dry Skin:

  • Skin feels tight
  • Visible dry patches/flakiness
  • Itchy or irritated sensation 
  • Skin looks dull

Normal Skin:

  • Moisturized and comfortable feeling
  • No irritation
  • No visible blemishes or skin problems

Combo Skin:

  • Dry cheeks and oily T-zone 
  • Prone to dry/flaky spots on cheeks
  • Prone to breakouts

Oily Skin:

  • Oily feeling all over
  • Enlarged pores
  • Breakouts and acne

These are the steps we recommend while using our products:

  1. Gel Cleanser
  2. Facial Toner
  3. Face Serum
  4. Eye Serum
  5. Eye Cream
  6. Face Cream

Currently, returns and exchanges are not accepted.

If you are experiencing any problems, please contact us!

Yes! 

Our products are sold at:

  • Rideau Compounding Pharmacy - 541 Rideau St, Ottawa, ON
  • Amethyst Holistic Spa - 68 Foster Street, Perth, ON
  • Mona's Pharmacy - 13 Moore St Unit 1, Carleton Place, ON
  • Pharmagora - 20 Allée de Hambourg #125, Gatineau
  • Lona Clinic - 20 Allée de Hambourg #125, Gatineau
  • Ottawa Aesthetic Manual Face and Body Modelling - 3306 Gendron Rd Ottawa, ON